Shipping Policy
At DeMagno, we aim to deliver your premium skinsuits safely, efficiently, and on time. Each skinsuit is made-to-order with precision, which means we take extra care in production and handling before dispatch.
1. Processing & Dispatch Time
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All orders are processed within 1–2 business days after confirmation.
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Since every skinsuit is made individually, the production time is 7–10 days.
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Once dispatched, delivery usually takes 3–5 days depending on the location.
📌 Total Estimated Delivery Time: 10–15 days Pan-India
(For bulk orders, timelines vary based on quantity.)
2. Shipping Partners
We ship through trusted and reputable courier services such as:
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Delhivery
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DTDC
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BlueDart
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India Post (for remote areas)
The courier partner is selected based on the delivery pincode to ensure best serviceability.
3. Shipping Charges
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Prepaid Orders: Standard shipping rates are applied at checkout.
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COD (if enabled): Additional COD charges may apply.
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Bulk Orders: Shipping will be calculated based on weight and quantity.
4. Tracking Your Order
Once your order is shipped, you will receive:
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Tracking number
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Courier partner link
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Estimated delivery date
You may track your shipment at any time using the tracking link provided.
5. Delivery Attempts
The courier will attempt delivery 2–3 times. If the customer is unreachable or the address is incorrect, the order may be returned to us.
Re-shipping charges will apply in such cases.
6. Incorrect Address or Failed Delivery
DeMagno is not responsible for:
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Incorrect or incomplete addresses
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Unreachable contact numbers
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Failed delivery due to customer unavailability
Please double-check all details before placing your order.
7. Damaged / Tampered Package
If your package appears damaged or tampered, please:
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Take photos and videos before opening
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Reject the delivery if highly suspicious
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Contact us within 24 hours with evidence
📞 +91 97783 20082
📍 #325, D Block, Vijayanagar 3rd Stage, Mysore, Karnataka – 570017
8. International Shipping (If applicable)
Currently, we ship only within India. International delivery will be added soon.
9. Contact Us for Shipping Queries
For support related to delivery, tracking, delays, or courier issues, you can reach us at:
📞 +91 97783 20082
📍 #325, D Block, Vijayanagar 3rd Stage, Mysore, Karnataka – 570017